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Administrative & Secretarial

Customer Service/Relationship Management

$10/hr Starting at $25

I can provide your company with the benefit of over two decades of experience maintaining excellent customer relations. I am available to assist with telephone calls, email correspondence, online chat, and even good, old-fashioned mail contact (PO Box). I have a proven track record in de-escalation of customer complaints, as well, and I can help you to maintain a positive relationship with your customers. I am available on short notice, for long-term and short-term assignments, generally from 7am to 7pm (though 24/7 would be considered).

About

$10/hr Ongoing

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I can provide your company with the benefit of over two decades of experience maintaining excellent customer relations. I am available to assist with telephone calls, email correspondence, online chat, and even good, old-fashioned mail contact (PO Box). I have a proven track record in de-escalation of customer complaints, as well, and I can help you to maintain a positive relationship with your customers. I am available on short notice, for long-term and short-term assignments, generally from 7am to 7pm (though 24/7 would be considered).

Skills & Expertise

BookkeepingChat SupportComplaint ManagementCustomer Relationship Management (CRM)Customer RetentionCustomer SatisfactionCustomer ServiceCustomer SupportEmail ServicesEmail SupportEquipment SourcingIntuit QuickbooksLive ChatPayrollPayroll ProcessingPhone SupportQuickBooksSourcing MaterialsSupplier SourcingTelephone HandlingTelephone SkillsTelephone SystemsWeb ChatWeb Support

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