I have been in the Customer Service industry for the past 7 years, both as email and chat support for various companies online. My previous jobs allowed me to develop expertise with handling clients and ensuring their satisfaction, as well as my skills in problem solving and complaints resolution. I am a fast learner, and can work my way through the back-end with a minimal supervision. I have advanced computer troubleshooting skills, and a critical thinker. I can say that I am committed to my work and would like to work with a company who will value my contributions and efforts for a long time.