I have experience in editing fiction and non fiction material and transcribing multiple speakers, accents, focus group discussions, key informant interviews and phone interviews, of varied audio qualities . I am always accurate and pay attention to punctuation, formatting, and spellings. I can write very well both in English and Kiswahili. I can do both verbatim and non-verbatim transcription depending on the client's preferance. I produce high quality transcripts and in a case where a word is not clear, to avoid guesing, I highlight it and use the timestamps to allow easy editing. I possess skills in Ms word, Grammarly and Scribe express.