IT Technical support, installation and configuration, troubleshooting all IT products, • Troubleshoot various System / Application issues, Network related issues etc. • Installation, Configuration and Troubleshooting of Sonic wall TZ, NSA, SOHO, series devices. • Installation, Configuration and Troubleshooting of FortiGate Firewalls • Installation, Configuration and Troubleshooting of Cyberoam Firewalls. • Installation, Configuration and Troubleshooting of Sophos Firewalls. • Installation and configuration of AVAYA IP PABX Systems. • Installation and configuration of Alcatel Lucent OXO IP PABX Systems. • Installation and configuration of Panasonic IP PABX Systems. • Installation and configuration of NEC Digital PABX Systems. • Installation and configuration of security systems. • Configuration of user’s home directory and shared folders Permission in the File Server. • Managing AMC in a total of 15 companies for IT & Network. • Experience in LANDesk Sever, managing and the remote assets and Inventory. • Storage management, Backup and restore operations • I am exposed to Active Directory (AD), DNS, DHCP, in Windows Server 2003 & 2008,2012 • Installation, configuration and troubleshooting of Windows XP, Win 7, 8, 10 Professional Operating System on local desktops and Laptops. • Installation & Configuration of Windows Server 2003, 2008, 2012 and Hyper-V. • Exposed to Group Policy in Windows platform. • Experience of using Administrative Tools, to add workstations to the domain, troubleshooting web application.