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Skills

  • Information Technology
  • Installation Design
  • Remoting
  • Technical Support
  • Troubleshooting

Services

  • IT Remote Support

    $60/hr Starting at $50 Ongoing

    Dedicated Resource

    IT Technical support, installation and configuration, troubleshooting all IT products, • Troubleshoot various System / Application issues, Network related issues etc. • Installation, Configuration and...

    Information TechnologyInstallation DesignRemotingTechnical SupportTroubleshooting

About

IT Remote Support

EXPERIENCE

• Leading Desktop & Network team.
• IT experience in Network Administration and Sr. Technical Support in Windows Platform.
• Troubleshoot various System / Application issues, Network related issues etc.
• Installation, Configuration and Troubleshooting of Sonic wall TZ, NSA, SOHO, series devices.
• Installation, Configuration and Troubleshooting of FortiGate Firewalls
• Installation, Configuration and Troubleshooting of Cyberoam Firewalls.
• Installation, Configuration and Troubleshooting of Sophos Firewalls.
• Installation and configuration of AVAYA IP PABX Systems.
• Installation and configuration of Alcatel Lucent OXO IP PABX Systems.
• Installation and configuration of Panasonic IP PABX Systems.
• Installation and configuration of NEC Digital PABX Systems.
• Installation and configuration of security systems.
• Configuration of user’s home directory and shared folders Permission in the File Server.
• Managing AMC in a total of 15 companies for IT & Network.
• Experience in LANDesk Sever, managing and the remote assets and Inventory.
• Storage management, Backup and restore operations
• I am exposed to Active Directory (AD), DNS, DHCP, in Windows Server 2003 & 2008,2012
• Installation, configuration and troubleshooting of Windows XP, Win 7, 8, 10 Professional Operating System on local desktops and Laptops.
• Installation & Configuration of Windows Server 2003, 2008, 2012 and Hyper-V.
• Exposed to Group Policy in Windows platform.
• Experience of using Administrative Tools, to add workstations to the domain, troubleshooting web application.
• Troubleshooting Microsoft Outlook on Mail client issues.
• Enabling the network nodes for users, setting up LAN.
• Installation and configuration of Network Printers.
• Maintaining and Scheduling backup, restore.
• Providing support for the users through Remote Assistance through Anydesk, TeamViewer Dame Ware Mini Remote Control and LANDesk Management