I have 3+ year experience as reservation or sales executive, and also for many international companies as Sr. Advisor and Customer Support Executive. I have good experience in handling irate customers and convince them to buy services. I have received an average of 90% customer satisfaction rating to date, 10% higher than the company average satisfaction rate. I'm Courteous and calm at all times, even during moments of intense customer displeasure. I do believe that providing best and effective services to clients and customers is the best way for long term relation between customers and the company.