I have 3+ year experience as reservation or sales executive, and also for many international companies as Sr. Advisor and Customer Support Executive.
I have good experience in handling irate customers and convince them to buy services.
I have excellent communications skills to handle customer escalations, handling customer queries over the calls emails, and provide instant resolutions.
I have received an average of 90% customer satisfaction rating to date, 10% higher than the company average satisfaction rate. I'm Courteous and calm at all times, even during moments of intense customer displeasure.
I have also Handled 100+ customer interactions per day and had resolved their issues on time. I am too much determined to finish my work on time. Right hand on the computer.
I'm interested in making interactions with new clients and customers to provide the best services and solutions.
I am good in making QR Code , Brand logo, Business Card. I did data entry work , copy pasting.
I do believe that providing best and effective services to clients and customers is the best way for long term relation between customers and the company.