• Over 20 years effective business writing for both internal and external clients. Includes internal procedural guidelines (SOPs), well-crafted customer correspondence, internal email communications, business proposals, and general business writing/proofing • Over 15 years spreadsheet design using excel to capture incoming data streams; migrate data from other sources including the internet, data warehouses, incompatible formats (PDFs, etc); scrub existing data into useable format for company distribution, leads, and general use. Create meaningful reports, chart and graphs to accurately evaluate performance, next steps, and problem areas • Over 15 years creating engaging presentations for internal and external customers. Information used to train internal employees, educate external clients on products and services, highlight company achievements (financial, sales, work produced or received), and to train vendors and clients on industry or company specific tools and resources