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Availability: Our customer service department is available for clients round clock.Official working hours are from Saturday through Thursday from 8 AM to 6 PM.Preferred communication: Our communication with the clients takes through Phone, Skype chats/calls, Team Viewer, Join me, etc.Our methology:Project definition Analisis Architechture Developement Quality assurance Delivery Warranty and Support.Payment Terms:20% as advance 60% after midline 20% on end-users acceptance.