Develop only HTML professional design templates and not actual site from look and feel standpoint an actual infographics.
Website Redesign – High level Requirements Document
1. Purpose and Vision
The purpose of this document is to define functional, technical, and content requirements for the redesign of DWIHN.org. The redesigned website should serve as a transparent, data-driven, and user-friendly digital front door for members, providers, community partners, policymakers, and the public. The site should clearly communicate DWIHN’s impact, services, provider network, and resources while meeting accessibility, compliance, and performance standards expected of a public behavioral health authority.
2. Primary Goals
- Increase transparency and public trust through clear data and reporting
- Improve access to services and provider information
- Support current and prospective providers with centralized resources
- Showcase DWIHN’s impact across Wayne County
- Ensure accessibility, mobile responsiveness, and compliance
3. Key Audiences
- Members / Individuals Seeking Services
- Families and Caregivers
- Network Providers (current and prospective)
- Community Partners and Stakeholders
- Policymakers and Oversight Entities
- Media and General Public
4. Core Functional Requirements
4.1 Impact & Performance Dashboard
Objective: Public-facing visualization of DWIHN’s scale and impact.
Requirements:
- Display total members served (annually and YTD)
- Services delivered (e.g., outpatient visits, crisis interventions, SUD services)
- Program-specific metrics (e.g., crisis services, jail diversion, mobile outreach)
- Interactive charts and infographics
- Data refresh cadence clearly stated
- Downloadable summary reports (PDF)
4.2 Services Overview
Objective: Clearly explain services available to members and communities.
Requirements:
- Categorized service listings (Behavioral Health, SUD, Crisis, IDD, Specialty Programs)
- Plain-language descriptions
- Eligibility guidance
- Referral pathways
- Visual flow charts showing how to access care
- Embedded short explainer videos
4.3 Provider Directory & Map
Objective: Enable easy discovery of providers across Wayne County.
Requirements:
- Interactive GIS-based map of provider locations
- Filters by service type, population served, language, and accessibility
- Provider profile pages including:
- Organization overview
- Services offered
- Populations served
- Contact information
- Embedded intro video (optional)
- Mobile-friendly map experience
4.4 Provider Profiles & Videos
Objective: Humanize and highlight the provider network.
Requirements:
- Video-enabled provider spotlight profiles
- Searchable provider video library
- Ability to tag videos by service type or population
- ADA-compliant captions and transcripts
4.5 Provider Resources Portal
Objective: Centralized resource hub for existing providers.
Requirements:
- Secure or semi-secure provider resource section
- Access to:
- Policies and procedures
- Fee schedules
- Contracting documents
- Training materials
- EMR/technology guidance
- Document version control and posting dates
- Search and filter functionality
4.6 Become a Provider
Objective: Streamline onboarding and recruitment of new providers.
Requirements:
- Step-by-step onboarding overview
- Visual flow charts of the provider enrollment process
- Downloadable application materials
- Embedded instructional videos
- Key contacts and FAQs
- Timeline expectations
4.7 Fee Schedules & Financial Transparency
Objective: Improve clarity and access to financial information.
Requirements:
- Publicly accessible fee schedules (as appropriate)
- Clearly labeled effective dates
- Downloadable formats (PDF, Excel)
- Archive of prior fee schedules
4.8 Events & Media Library
Objective: Showcase DWIHN engagement and leadership.
Requirements:
- Video library of events, town halls, trainings, and community forums
- Categorization by topic and date
- Photo galleries
- Integration with YouTube or secure video hosting
4.9 Countywide Coverage Visualization
Objective: Demonstrate geographic reach and equity.
Requirements:
- Wayne County service coverage maps
- Heat maps showing service density and outreach activity
- Overlay of key initiatives (mobile clinics, crisis hubs, jail diversion)
4.10 Community Resources
Objective: Position DWIHN as a connector to broader community-based supports beyond clinical services.
Requirements:
- Curated directory of community resources (housing, food access, employment, transportation, legal aid)
- Filters by location, population served, and need
- Clear distinction between DWIHN-funded services and external partners
- Referral guidance and disclaimers
- Interactive map integration where applicable
4.11 Youth & Family Programs
Objective: Highlight DWIHN’s investment in children, youth, and families.
Requirements:
- Dedicated youth-focused section
- Program listings (prevention, early intervention, school-based services, transition-age youth)
- Family-friendly language and visuals
- Youth crisis and urgent access pathways
- Videos and testimonials (with consent and compliance)
4.12 Scholarships & Workforce Development
Objective: Promote workforce pipeline development and community investment.
Requirements:
- Overview of available scholarships, stipends, and tuition assistance programs
- Eligibility criteria and application timelines
- Downloadable application materials
- Success stories and alumni spotlights
- Integration with provider recruitment and workforce strategy
4.13 Community Partnerships
Objective: Showcase strategic partnerships and collaborative impact.
Requirements:
- Overview of key community partnerships (nonprofits, schools, faith-based organizations, municipalities)
- Partner spotlight profiles
- Joint initiatives and outcomes
- Embedded videos or case examples
- Clear contact pathways for prospective partners
Objective: Demonstrate geographic reach and equity.
Requirements:
- Wayne County service coverage maps
- Heat maps showing service density and outreach activity
- Overlay of key initiatives (mobile clinics, crisis hubs, jail diversion)
5. Technical Requirements
- Responsive design (desktop, tablet, mobile)
- WCAG 2.1 AA accessibility compliance
- ADA-compliant videos (captions, transcripts)
- Fast load times and optimized performance
- Secure hosting with role-based access for content updates
- CMS that allows non-technical staff to update content
- API integration capability for data dashboards
7. Analytics & Reporting
- Google Analytics or equivalent
- Tracking of:
- Page views and engagement
- Provider directory usage
- Video views
- Downloads
- Dashboard for leadership review
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