Multiple phase implementation:
PHASE-1:
I Need a clear roadmap to implement with details for Intake Ai voice Agent with support for document collection and case management to tie-into current working platform. Identify and Document all 3rd party services for end-to-end Intake Ai Agent implementation, along with a deeper layer documentation and any examples and snippets sample code that maybe available to eliminate learning curve for actual development phase.
PHASE-2:
Participate in close interactive consulting with my current team
PHASE-3:
Actual development of the required APIs to implement the Intake Ai Agent.
NOTES:
I expect to have basic API documentation of the existing platform available in 2 days to assist with overall scope of work.
I am attaching some documents on User Journey here.
I am also attaching basic Intake Ai Agent spec and requirements here.