The platform is designed to automate outbound calls triggered by work order creation. The current system appears partially functional but requires a professional Twilio developer to finalize integration and ensure complete reliability and accuracy of outgoing call operations.
The selected developer will be responsible for ensuring that the system:
- Initiates calls properly via Twilio upon creation of a work order.
- Executes a voice interaction powered by AI (e.g., Twilio Autopilot, TwiML + external NLP).
- Captures call results (e.g., success, failure, voicemail, user input).
- Logs call metrics and outcomes within the application dashboard or database.
Automated emails will need to be sent to recipients who are interested in the job offer discussed in the A.I. calls