Ride Booking System

Product Requirements Document (PRD), Product Name: Ride Booking Platform. Here is an overview of the of the document. 
 
1. Overview
The Country A - Country B Ride Booking Platform is a web and mobile-based solution designed to streamline the process of booking, managing, and fulfilling ride requests for airport pickups and drop-offs for Country A and Country B. The platform will serve customers, drivers, and operators, offering a seamless experience from booking to payment.
 
2. Objectives
Enable customers to book rides easily.
Provide operators with tools to manage vehicle inventory and assign drivers.
Offer drivers a dedicated dashboard to manage their assigned trips.
Integrate multiple payment options, including cash, debit/credit cards, and Wave.
 
3. Key Features3.1 Customer Booking Interface
Accessible via web and mobile app.
Booking form fields:
Full Name
Travel Date
Destination (including BJL Airport as an option)
Airline
Vehicle Type (optional)
Number of Passengers
Trip Type (One-way or Roundtrip)
Confirmation message upon successful submission.
3.2 Vehicle Inventory Management
Admin interface to:
Add/Edit/Delete vehicle types (e.g., sedan, van, SUV)
Set vehicle capacity, availability, and status
3.3 Owner/Operator Dashboard
View all customer ride requests
Assign drivers to specific trips
Monitor trip statuses (Pending, Assigned, In Progress, Completed)
View and manage vehicle inventory
3.4 Notification Workflows
Customer Notifications:
Confirmation of booking submission
Notification when a driver is assigned (includes driver name, contact, vehicle details)
Driver Notifications:
Notification when a trip is assigned by the operator (includes customer details, pickup/drop-off, time)
3.5 Driver Dashboard
Secure login for drivers
View only assigned trips
Trip details: customer name, contact, pickup/drop-off location, time, vehicle
Status update options: Start Trip, Complete Trip
3.6 Payment Integration
Acceptable payment methods:
Cash
Debit/Credit Card (via Stripe, Flutterwave, or Paystack)
Wave (Mobile Money)
Payment status tracking in admin dashboard
 
4. User Roles
 
5. User Stories & Acceptance Criteria As a Customer:
User Story: I want to book a ride by entering my travel details so that I can schedule transportation between Dakar and Banjul.
Acceptance Criteria:
Booking form includes fields for name, travel date, destination, airline, vehicle type (optional), number of passengers, and trip type.
Form submission returns a confirmation message.
User Story: I want to choose a vehicle type (optional) so that I can travel in my preferred mode of transport.
Acceptance Criteria:
Vehicle type dropdown is available and optional.
Booking can proceed without selecting a vehicle type.
User Story: I want to specify the number of passengers and trip type (one-way or roundtrip) so that my travel needs are met.
Acceptance Criteria:
Booking form includes fields for number of passengers and trip type.
System validates passenger count and trip type selection.
User Story: I want to receive confirmation and driver assignment notifications so that I stay informed about my booking.
Acceptance Criteria:
Customer receives confirmation upon booking.
Customer receives notification with driver and vehicle details once assigned.
User Story: I want to pay using cash, debit/credit card, or Wave so that I can choose my preferred payment method.
Acceptance Criteria:
Payment options include cash, card, and Wave.
Payment status is recorded and visible to the operator.
 
As an Owner/Operator:
User Story: I want to view all incoming ride requests so that I can manage bookings efficiently.
Acceptance Criteria:
Dashboard displays all ride requests with relevant details.
User Story: I want to add and manage different vehicle types in the inventory so that I can offer a variety of transport options.
Acceptance Criteria:
Admin can add, edit, and delete vehicle types.
Vehicle attributes include type, capacity, and availability.
User Story: I want to assign drivers to customer requests so that trips are fulfilled on time.
Acceptance Criteria:
Operator can assign available drivers to trips.
Assigned drivers receive notifications.
User Story: I want to monitor the status of all trips so that I can ensure smooth operations.
Acceptance Criteria:
Dashboard shows trip statuses: Pending, Assigned, In Progress, Completed.
User Story: I want to track payment statuses so that I can manage finances effectively.
Acceptance Criteria:
Payment status is updated and visible in the admin dashboard.

 
  As a Driver:
User Story: I want to securely log in to my dashboard so that I can access my assigned trips.
Acceptance Criteria:
Driver login is secure and role-based.
Only assigned trips are visible to the driver.
User Story: I want to view only the trips assigned to me so that I can focus on my responsibilities.
Acceptance Criteria:
Driver dashboard filters out unassigned trips.
User Story: I want to receive notifications when I am assigned a trip so that I can prepare accordingly.
Acceptance Criteria:
Driver receives notification with trip details upon assignment.
User Story: I want to update the trip status (start/completed) so that the operator and customer are informed.
Acceptance Criteria:
Driver can mark trip as started or completed.
Status updates reflect in operator and customer dashboards.
 
6. Technical Requirements
Frontend: React (Web), React Native or Flutter (Mobile)
Backend: Node.js or Django
Database: PostgreSQL or MongoDB
Hosting: AWS, Heroku, or DigitalOcean
Notifications: Twilio, WhatsApp Business API, Firebase
Payments: Stripe, Flutterwave, Wave API
 
7. Future Enhancements (Optional)
Real-time GPS tracking of vehicles
Customer and driver ratings
Multi-language support (English, French, Wolof)
Analytics dashboard for operators
 
8. Timeline & Milestones
Week 1-2: Requirements finalization & UI/UX design
Week 3-6: Backend & Frontend development
Week 7: Integration & Testing
Week 8: Launch MVP
 
9. Success Metrics
Number of successful bookings per week
Customer satisfaction ratings
Driver response time
Payment success rate
 
End of Document
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