Travel Portal_Travel2tirumala.com

Project Summary: Multi-Functional Enquiry Website
We require a comprehensive, interactive enquiry website to capture customer information for travel-related services (general travel, package tours, and cab bookings). Key features include:
1. User-Facing Features:
Two-Step Enquiry Forms: Capture basic contact info (Name, Phone, Email) followed by specific travel details based on enquiry type.
Three Enquiry Types: General, Package, Cab Booking with specific form fields.
Social Media Integration: Display feeds from Facebook, Instagram, and YouTube.
2. Backend & Automation:
Secure Data Storage: All data stored securely with appropriate compliance.
Automated Notifications: Email/WhatsApp alerts to admin and business owner.
Automated Reminders: Customer arrival reminders.
Follow-Up System: Automation to trigger emails, itinerary details, and feedback requests.
3. Admin Panel & Workflow:
Dashboard to view, search, and filter enquiries.
Status tracking through different stages (Enquiry Received, Itinerary Sent, Payment Received, Customer Arrived, Trip Complete, Feedback).
Alerts and notifications for admins.
4. Important Notes:
All notifications to be sent to admin@travel2tirumala.com and the business owner's registered WhatsApp/email.
Focus on user engagement and streamlined data capture.
The goal is a user-friendly, efficient system to manage customer enquiries from initial contact to feedback collection, with automated processes and alerts.
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