Social media, email, Live chat and phone support specialist. I also am proficient with ZOHO.I have proficiency in type writing with a speed of 50-65 words per minute.I also have excellent skills in Microsoft packages which include spreadsheets, database administration,word processor and power point. I have intermediate troubleshooting skills with ability to calm irate clients with ease and also mirroring the client's tone pace. I can also multi task on different projects and still attain the required results.I am individual who aims high to achieve a targeted goal and excel in a professional way and achieve full potential in a dynamic and challenging environment, with opportunities to learn and apply innovation and improving in areas where necessary in different situations.