Our Service will begin with a 15-30 minute consultation (NOT BILLED) to find out and review business needs for the training/coaching.
Deliverables from consultation:
- Rough Draft of Coaching Plan
- Documentation Recommendations
Once we decide to go forward from the consultation, we’ll get to work putting into place the coaching plan discussed in consultation, creating the documentation outlined as well as planning/recommending additional documentation where necessary. We’ll also guide your Admin/power user through a quick fix for any critical or high priority items.
Deliverables from Full Package (in addition to consultation deliverables):
- Full User Guide Documentation for both Admins and End Users
- Templated documentation files to use for future processes
- Full Org Entity Relationship diagram
- Full process mapping with explanatory breakdowns
- Weekly office hours for admin or end users (for duration of contract)