photocopy and print various documents, sometimes on behalf of other colleagues organise and store paperwork, documents and computer-based information create and maintain filing and other office systems keep diaries and arrange appointments schedule and attend meetings, create agendas and take minutes - shorthand may be required to do this book meeting rooms and conference facilities liaise with staff in other departments and with external contacts order and maintain stationery and equipment organise travel and accommodation for staff and other external contacts.