My strength is my keen interest to details,with excellent attention to detail and planning. I am hard working, self motivated and used to meeting tight deadlines.I will also be part of process design team, if needed, or I can also develop a process for small organizations.I will assist start ups or small business activities in their day to day customer relationship management (CRM) activities, through Email, Instant chat, if any. I can design programs for customer acquisitions. Apart from customer service, I will also assist in the other aspect customer retention. I was working with an US based company in Order management and fraud detection and will utilize those skills in creating a new process for companies having online sales activity.