• Experienced in global implementation of Airline Passenger service system (PSS/CSS), SabreSonic Departure Control System in multi geographical cross functional environment. • Managed Training Delivery in Multi-Geographical cross functional environment enabling successful implementation of the high value airline PSS projects. • Proficiency at grasping new business concepts quickly and utilizing the same in a productive manner • Understanding and interpreting business procedure and necessities/requirements. • Participated in User Acceptance Testing; supported clients during testing weeks to build and strengthen their confidence in products. • Key Clients supported – Aeroflot, Etihad, JetBlue airways, Vietnam Airlines, Philippines airlines, Virgin Australia, Ethiopian Airlines, LATAM Airlines Group, Westjet, Alitalia, Air Berlin, AeroMexico, Oman Air. • Key Skills - Airlines PSS, Reservation & ticketing, Departure control System, Training, Implementation SME, Business Process Modeling, Problem Solving, Health Checks, Gaps Analysis, Usage Gap analysis, CRM, Critical thinking