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Programming & Development technical support / help desk (hardware / software)

Application Support

$5/hr Starting at $30

I will be contributing my services in the application support. And also I will work as a technical supporter for the application. 

I am well trained in Java and SQL.

I will work as service now admin where I can deal with multiple levels and priorities of the ticket.

  • Possessing specialist knowledge of operating systems, devices, applications and software
  • Providing technical support to teams within the organisation, and to external clients when required
  • Assisting with systems integrations
  • Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date
  • Maintaining and updating technical documents and procedures
  • Identifying and resolving technical issues
  • Managing coordination at a local and international level where required
  • Delivering regular and customised training to teams within the business
  • Preparing maintenance plans and upgrading schedules for the organisation’s systems
  • Developing reports for teams across the business

About

$5/hr Ongoing

Download Resume

I will be contributing my services in the application support. And also I will work as a technical supporter for the application. 

I am well trained in Java and SQL.

I will work as service now admin where I can deal with multiple levels and priorities of the ticket.

  • Possessing specialist knowledge of operating systems, devices, applications and software
  • Providing technical support to teams within the organisation, and to external clients when required
  • Assisting with systems integrations
  • Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date
  • Maintaining and updating technical documents and procedures
  • Identifying and resolving technical issues
  • Managing coordination at a local and international level where required
  • Delivering regular and customised training to teams within the business
  • Preparing maintenance plans and upgrading schedules for the organisation’s systems
  • Developing reports for teams across the business

Skills & Expertise

Application Support ManagementIT Service ManagementSQLTechnical SupportWeb Support

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