I've been working for a call center industry for more than 3 years. Has backgrounds with hardcore sales, soft selling and billing, and real estate inside sales,cold calling, salesforce, crm, gravitas, zipwire, google documents and google calendar. I am knowledgeable with Ms Word, Ms Powerpoint, Ms Excel, Outlook, gmail and yahoomail.I've handled appointment settings and also outbound and inbound calling of hotleads, expired listings and leads that are more than 180 days.