• Knowledgeable and proficient in Electronic Spreadsheet (Microsoft Excel), Word Processing (Microsoft Word), and other Microsoft Windows applications such as but not limited to Outlook, OneDrive, and Google drive. 
• Possess knowledge of various account types and accounting transactions as well as Data entry, management and Customer support. 
• Knowledgeable in Software such as SAP, Oracle and has ideas of Amazon, QuickBooks, and Xero but essential training is still required. 
• Responsibly handled various taxation, auditing, and accounting tasks. Detailed oriented and resourceful in the completion of projects and assigned tasks. 
• Trustworthy, hardworking, and flexible. Tech savvy too.
• General Accounting| Account Reconciliation| Government compliance| Philippine Tax statutory| Auditing| Financial Accounting analysis.

VIRTUAL ASSISTANT

• Data entry
• Proficient in Excel (VLOOKUP etc.)
• Proficient in Microsoft 365 tools
• Have used accounting applications such as but not limited to SAP and Oracle
• Management
• Experience Customer support
• Ad Hoc tasks

Inquiry/Feedback handling

• Documents all feedback received. 
• Responds to inquiry or feedback within 24 hours. 
• Resolves issues within 48 hours. 
• Maintains feedback tracking to ensure that all feedback/issues are closed within specified time. 
• Suggests preventive and corrective actions upon determination of causes.
• Communicates to employees in an objective manner.

Process Delivery Specialist

Has process knowledge and experience across the business processes supported for their clients; understands a client's strategy, priorities, and operations in the context of daily operational activities. This role is required to conduct daily process transactions, develop, and implement process and operational improvements to meet client requirements. These professionals require skills in business operations, process management and compliance and an understanding of the process best practices and tools to execute their client's core business processes.

Record to Report

Supports clients on Record to Report daily process transactions through their knowledge, experience, and expertise in this space; required to handle / understand complex transactions involving collecting, processing, and delivering relevant, timely and accurate information. Professionals in this role have skills such as data extraction and collection, analysis, accounting, financial and management reports, understanding of key performance indicators, reconciliation of budgets, forecast, financial controls, and fixed assets.

Shared Services

Ensures the delivery of a high quality, client-focused service to internal clients. Responsible for the organization and timely, accurate processing of accounting transactions and all related tasks to achieve the agreed business goals across the services provided by the organization.