•Computer Engineer with over 8 years experience as a Business Analyst/ Manager in Healthcare, Computer/IT Services, Financial Services and Banking •Developed Amal Dental software solution, network and server system; Acted as a liaison between development team and business users. Gathered requirements and assigned tasks to the concerning teams and insured completion of the projects were on time and within budget using agile scrum methodology. •Achieved monthly revenue of 65k in Amal Dental by implementing marketing strategy, cutting business costs by up to 51 percent and cross training the dental team. •Initiated and implemented Information Security controls in Global Investment House by analysing and documenting the IT departments’ processes and system configurations and creating information security standards, procedures and forms, auditing system log files, Document Control, Asset management, and performing penetration testing on website. •Certified ABK as ISO 27001 compliant; Acted as a liaison between third party ISO27001 vendors and Al-Ahli Bank of Kuwait. Evaluated and documented all departments’ business process flows and reassigned tasks to departments to meet ISO27001 requirements within a timeframe of 6 months. •Solid understanding of Business Process Flows, Case Tools, and Business Analysis •Extensive experience in all phases of Software Development Lifecycle (SDLC) using Waterfall, Agile/Scrum, RUP (Rational Unified Process) and Software Testing Life Cycle (STLC) •Expertise with Information Security practices and procedures, including investigative processes, and requirements for security i.e SOX, CoBiT and ISO27001.