I have been in the ITES sector for the last 7 years and have worked with top technology companies. Certified in ITIL Foundation course. Areas of Specialization: Business Analyst, Technical Support, Quality Assurance, Good computer skills, excellent customer interaction. Customer satisfaction is of utmost importance for me. I tend to complete any work with 100% accuracy and within the given time frame. I have very strong work ethics and will always honor confidentiality of your data. I am always willing to learn new skills / tools / software that are required to complete your job. Thank You for taking the time to go through my profile