Highly accomplished professional with over 17years of experience in all key facets of customer service and sales management, including systems development, TQM principles, training and statistics. Background is highlighted by significant contributions to increased profitability and productivity while streamlining large-scale operations. Motivated, results-driven individual with excellent organizational and analytical skills. Relates well to others at all levels and devotes total effort to the successful completion of any task. A go getter with a positive attitude and ability to prove abilities with meeting timelines. A preferred people manager with various awards to back up with. - Business Development & Process Transitions - Staff Supervision - Budgeting Sales - P&L - Vendor management - Liasioning - Total Quality Management Inventory Control - Problem Solving Staff Training - Purchasing Policies & Procedures - Strategic alliance management