I am a 20 year + professional in the area of Franchise Consulting, Small Business Management and Sales. I specialize in helping others make important decisions on whether or not to invest in franchises and once they have, in how to effectively manage them. In addition, I have been in the coffee and tea import/export business the last 12 years with large companies such as Starbucks, Lavazza and Julius Meinl Coffee. I have experience in distribution, sales and operations and enjoy this industry immensely. Have a question? I'm here to help. I am also a very apt data entry professional and can type 65-70 wpm on a QWERTY key pad.