Experience in analysis, mapping and redesigning processes: coordinating and obtaining significant improvements with respect to time and quality of final outcome. Skill in dealing with interdepartmental relationships from leadership to operational teams in varied industries.                                                                   Skills in integrated management of processes acting from the definition of the product/service portfolio to the application of performance indicators assisting the decision-making.                                                                 Ability to diagnose faults and operational errors, create and implement new procedural standards, training managerial and operational teams to monitor results: management board to be observed, analysis and block of deviations

Expertise in the elaboration of integrated budget results (revenue, cost, expense), correlation of absolute values within indicators, creation of targets for improvement, creation of action plans and corrective and recovering actions.