PROFILE HIGHLIGHTS O Over 8 years experience in Project / Business Management within Service and Financial sectors O Create multi-media, high impact presentation resulting in attaining $1750,000 sponsorship O Effective in business communication on various levels: international liaison for collections compliance consensus O Extensive committee work developing and implementing policy and procedural training programs O Proven record of implementation and effective change: resulting in improved and efficient systems O Outstanding interpersonal skills, ability to build rapport with diverse groups and individuals O Exceptional organizational and time management abilities; successful in consistently meeting timelines O Proficient and fluent in software knowledge of MS Office, Windows, Internet and various customized software O Performance excellence, maintain high level of quality service, noted for exceeding expectations O Intuitive / Proactive / Resourceful / Integrity SKILLS