*Knowledge and ability to use proficiently standard office computer software, including word-processing, databases and spreadsheets. *Ability to effectively communicate by telephone, face to face, email and written, and the ability to work within a team. *Attention to detail with a commitment to high quality and accuracy Ability to engender and maintain trust and confidentiality in the provision of administration support. *Good written and spoken English. *Ability to use email and Internet applications Well-developed organization and time management skills, and the ability to work on own initiative, accurately to tight deadlines, and to prioritize between conflicting demands. *Well-developed skills and knowledge of English typing. *Ability to communicate clearly and concisely with people at all levels both internally and externally. *Ability to translate simple documents into English.