I am a Microsoft Certified Systems Engineer with close to 18 years of experience support home users and small to medium size businesses. I specialize in computer network and support, virus \ spyware \ malware and ransomware protection and removal. Local and offiste data backups. Cloud and server hosting, email hosting using Exchange or SmarterMail. I numerous years of equipment support Microsoft Office, Adobe products, email clients including Outlook and Thunderbird. I am knowledgable with Google and Apple products and Operating Systems. I used remote tools such as Logmein, Team Viewer, Remote Desk, VNC and Serverjoin to provide support.