Oracle Sales Cloud certified professional with almost 3 years of extensive experience of leading sustainable and scalable growth & profitability in the CRM Consulting Services for Oracle sales cloud (CRM) R10, R11, R12, R13 and Data Management services by efficiently spearheading work encompassing complex IT Projects implementation & management. Skill: • knowledge and understanding of Oracle Sales Cloud, especially in the following areas /modules • Page composer • FSM(Functional Setup Manager) tasks File Based Import(Data Migration)SOAP UI , REST API, Web services and Groovy scripts • Security • BI Report (BIA Report, BIP Report, Data Model, Bursting and Creation of ESS job) • Mobile and outlook configurations • Multi Language Setup • Good knowledge in Application Composer and well conversant with all basics of configuration like Joins, Link, Pick lists, Dynamic Choice List and all field types. • Working closely with Development / Engineering, QA and product teams to design and build best in class service to support current & future projects meeting the scale & growth of business and coordinating with management in developing service delivery plans and procedures • Successful in leading all phases of project delivery & implementation and the implementation of overall Service strategies, establish operational objectives and metrics while focusing on improving efficiency and working closely with senior management to propose improvements to the business processes and report progress on various projects • Interacting & engaging with clients for service delivery. • Analyzing project, requirements, & service level agreements and assisting in project timelines • Interacting with customers in designing and executing their business solutions.