Conducted cold calling and warm calling while promoting company image of professionalism, integrity, and quality. Initiated proactive outbound telesales calls and chat to obtain new business from prospects. Arranged customer visits as required to close orders. Recorded gathered information into database while moving prospects along the sales cycle. Maintained professionalism and proper etiquette through all forms of communications. Providing 24/7 interaction with customers. Responsible for answering queries and assisting customers through chat. It is my duty to be readily available to provide help or a solution in real-time, thus the term "live". Possess the skills, training and work experience to be able to handle queries from customers in a professional, clear, and concise manner.