I am a Cisco IVR developer and ICM Script developer with more than 8 years of experience in Cisco Contact Center(UCCE) I. I specialize in developing IVR applications and designing ICM Scripting for many global projects. I have experience on developing applications on Cisco CVP call studio with Java and its respective ICM routing scripts. Please let me know if you want IVR Apllications developed or ICM script routing , also CUIC reports and Dash board creation.