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Client Services Specialist

Johann is a passionate, experienced client service and data entry expert with over a decade of experience in the insurance industry. His passion is making sure that clients are satisfied and he is an “out of the box” thinker and the "go to guy” as he is a natural problem solver. Honesty and integrity is a part of his personality and he has also helped brokers with starting up and managing their insurance departments and managed colleges as needed.

Johann is punctual, hardworking and has a keen eye for details. Johann has worked at various brokerages and insurers and has gained a lot of experience working with clients and partners. He has assisted brokerages with many different projects and has worked on various systems. He made sure that the companies he worked at have the needed processes and procedures and/or documents in place, in order to comply with government regulations. Data entry was an ongoing part of every day, capturing clients correctly onto various systems and updating spreadsheets.

Johann is capable of working effectively on his own or as part of a team. He is equally comfortable at managing projects from start to finish. He is proficient at mentoring and guiding his colleagues to obtain optimal efficiency during projects. He has also demonstrated the ability to work on multiple projects for various clients simultaneously.

Skills & Expertise

MentoringMicrosoft OfficeUnderwriting

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