Collaboration & Contact Center expert engineer CCIE#64043 Deploying Cisco Call Manager and Communications Manager from v4.x passing by many versions till v11 over MCS Servers, UCS Servers including Business Edition 6000 and BE7000 and non-Cisco Servers Implementing Cisco Unified Contact Center Enterprise. Configuring UCCE Features like outbound dialers, Courtesy Callback, DB integration and CRM integration. Implementing Cisco Unified Voice Portal. Implementing Cisco Unified Intelligent Center. Implementing Cisco EIM & WIM. Implementing Cisco Unified Workspace License. Configuring and troubleshooting Voice over IP. Configuring and troubleshooting IP Telephony. Configuring and troubleshooting Conferencing Solutions. Configuring and troubleshooting Contact Center Express Solution. Implementing Cisco Unity Connection (Voice Mail and Unified Messaging). Implementing Cisco Expressways. Implementing Cisco Video Communications Server. Implementing Cisco Meeting Server. Implementing Telepresence Components (TMS and TCS). Implementing Cisco Prime Provisioning, Assurance and Analytics. Configuring Cisco Voice Gateways, VXML Gateways, Access Servers, Analog Gateways and ATAs. Configuring Cisco IP Phones. Configuring Cisco Access Servers 5300 and 5400 Series. Deploying Cisco Unified Communications Manager Express. Implementing Cisco Unity Express. Deploying Cisco Unified IM & Presence. Implementing Cisco Attendant / Arc Console. Implementing Cisco Telepresence Solutions Integration Cisco Telepresence Solutions with Cisco Unified Communications Implementing Cisco Webex Meetings Server. Implementing Cisco Webex Off-Premises & On-Premises Solutions Integration Cisco Webex with both Cisco Unified Communications & Telepresence Solutions. Configuring and troubleshooting Mobile Collaboration Solution. Implementing Cisco Jabber Clients for Desktops, MAC (iPhone & iPad) & for Android. Implementing VCS on UCS Servers & Business Edition 6000. Implementing Cisco Unified Meeting Place Express. Implementing Cisco FAX Server (Right FAX). Integration with other PBXs Vendors. Integration with other Video Systems Solutions. Implementing Cisco UC XML Applications. Integrating Unified Communications Applications & XML Applications. Implementing and supporting L2 and L3 switched environments. Configuring and troubleshooting VLANs, STP, Trunks, Ether-channels and other advanced switching Implementing Cisco webex teams, webex edge audio and hybrid calls services. less