GENERAL DUTIES INVOLVED • Assisting users in operation of systems in relation with IT based field • Joining of users to windows server 2003/2008 Domain • Routing and maintenance of computers and all peripheral devices • Installation& configuration of software • Installation& configuration of printers via local and network connection • Formatting of computers and partitioning of hard disk • Configuration of Mac IP addressing and assigning of IP addresses • Troubleshooting of computers, printers, network and all other devices connected to the network • Terminating of cable • Configuration of Routers& switches • Installation of Micros & Fidelio software • Servicing Micros printers monitoring • Assigning rights to Fidelio, Micros, Adel users • Doing inventory of organization devices and users via online Spiceworks • Remote connecting to computers RESPONSIBILITIES& EXPIRIENCE • Creating of domain and Microsoft exchange server • Transferring of domains • Creating users accounts and configuring the outlook email accounts • Hardware maintenance • Assigning of user right to access different folders • Troubleshooting of Wireless IP addressing • Maintenance of Micros systems and configuration • Informed about Fidelio software • Installation of Adel software and issuing of Door magnetic key- cards Hotel Receptionist Responsible • Dealing with bookings by phone, e-mail, letter, fax or face-to-face • Completing procedures when guests arrive and leave • Choosing rooms and handing out keys • Preparing bills and taking payments • Taking and passing on messages to guests • Dealing with special requests from guests (like booking th