- Ten years of experience as an award-winning, professional writer, working in journalism, technical writing, and instructional design- Interfacing with all levels of management- Managing multiple tasks for high-profile government clients- Reducing client costs with interactive, online documentation and single-source solutions- 2,000+ hours managing junior staff- 2,000+ hours project management- Professional training in Adobe Captivate and Adobe RoboHelp- Active DoD security clearance (can provide level when prudent) I love analyzing what a customer needs, coming up with documentation and training solutions that knock its socks off, and continuously working to ensure the product serves well. I also thoroughly enjoy guiding the work of other technical writers and being an evangelist for effective technical communication and training material as a sound business choice.I know the same solution will not work for each customer. You can't expect a soldier dodging RPGs to fool with an m-lear