* Rich and varied experience in creating learning strategies, organizational development interventions.* Expertise in end-to-end management of the entire training function. Learning policies and procedures.* Implementing various E-learning and Knowledge Management initiatives. * Conceptualizing and designing Learning portal.* Designing learning content and resource materials and delivering in one-on-one and group settings* Facilitating / coaching by using interactive discussions and hands-on approaches to help members learn and apply concepts in subjects.* Implementing and sustaining customer perception management initiatives.* Conceptualize, designed and created monthly, quarterly and annual communications for trainings and sustenance activities.