I have over 20 years of experience writing, proofreading, and editing web content, software and IT instructions, workshop manuals and handouts, university guides, news releases, and campus-wide emails for IT Services. I have worked in the education field for 22 years, continuing specifically in information technology for the past 20 years. I also rewrite documents created by staff for whom English is a second language, create instructional videos, check the Web site for ADA accessibility, and teach a variety of IT related workshops. I write for the reader. I can write to inform and to entertain, to educate and to inspire. I write very clear, concise directions, instructions, and information, and I make an effort to engage the reader. I have experience in writing Web content, software and IT instructions, and workshop manuals.