A certified data entry specialist: In my role as a receptionist I was able to showcase my knowledge of windows and effectively use different programs to retrieve and enter data. I have also taken two computer classes which provided me with the ability to meet departmental, pre-established data entry quotas. A disciplined customer service specialist: I have always displayed a careful approach to customer care. With over five years of experience as a customer service specialist in both retail and office settings, I am amazing at multitasking with the ability to take calls, be productive, and engage in positive interactions, while effectively meeting the needs of the Customer. I reinforce trust and take into consideration the Customer’s time and availability. A passionate graphic designer: Everything I have engaged in so far has all been driven by my keen interest in visual communications. As a graphic designer, I made sure to dedicate some part of my day to learning as much about the craft as possible.