I have 5 years of experience in Customer Service assisting U.S. customers. Strong Interpersonal-Communication skills Knowledge about customer service applications and administrative procedures. I can provide credit card services and phone support and will do everything I can to delight your customers. I am a full-time freelancer and can work Aust or U.S. business hours. I am good at handling customer inquiries, complaints, billing questions and payment extension/service requests. Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions.