I am a Marketing Graduate. I have been in customer service in the corporate world for 16 years providing excellent customer satisfaction. My first job is as Quality Assurance Senior Leader in a Manufacturing Company for five years. Then, two years as a Customer Interaction Associate in the BPO Industry for Telus Canada. My most recent job is as Senior Credit Officer in one of the leading Telecommunications here in the Philippines for nine years. I have demonstrated success in responding to customer queries in an accurate and timely manner. I have strong oral and written communication skills. I have experienced with Google Suite - Google Docs, Google Spreadsheets, and Microsoft Office. Knowledgeable in CRM tool. I have experience managing an e-commerce store in terms of product listing, order fulfillment, inventory management, and customer inquiry. I am transitioning from a corporate job to freelancing now. I’m very excited to assist you in making your business successful. Please feel free to contact me directly. I look forward to working with you soon!