COMPUTER KNOWLEDGE Poliçaient in Microsoft Office Certified on New Horizons computer learning centre and Freelancer out & in source on net knowledge to online marketing and promotion product and Very good typing speed on English.• OPERATING SYSTEM ? MS Windows- (98, 2002, XP, Windows-7) • APPLICATION SOFTWARE ? MS Office (Word, Excel, Power Point) ? SPSS (Using this software for research perspective)? ERP (Know about beginning ERP)? Min Tab (Using this software for research perspective)? Graphic Design. • PROGRAMMING LANGUAGE ? HTML. (Website making and developing). • HARDWARE AND SOFTWARE ? Installation of Hardware and Software, Maintenance & Troubleshooting. • INTERNET APPLICATION ? Mail Browser (Yahoo, Hotmail) ? Internet Explorer, Netscape Navigator, MSN Messenger, Mozilla FireFox, etc. Now I am working with a multinational renowned company "Orascom Telecom Ltd. BD" as careline Officer at customer care department. My major