Skillset ** Excellent interpersonal skills and phone manner** Able to manage multiple tasks effectively ** Comfortable with both in-bound and out-bound calls** Overcoming rejections; closing sales** Experienced at getting high quality prospect leads** Typing: 65+ wpm Customer Relations: · Phone personality engages customers while getting a sense of their needs· Can troubleshoot client concerns with active listening skills and calm demeanor· Handle requests in an efficient and time-sensitive manner · Comfortable with outbound cold calling and customer care follow up Customer Management: · Prepare prompt, accurate correspondence related to customer inquiries· Able to field billing inquiries and answer product questions · Supportive, efficient team member focused on fulfilling departmental goals Fundraising:· Can cultivate donors and attain funding goals for fundraising campaigns · Effective at acquiring monetary, in-kind and corporate donation