Folder management and Folder hygiene, Ensure effective and
implementation of all applicable policies, procedures, and instructions.
• Ensure accurate and daily capturing on PHCIS/Tier.net/HECTIS and relevant
electronic systems, scanning of all tally sheets.
• Ensure accurate appointments are captured on PHCIS and Tier.Net.
• Ensure clients are admitted according to the appointment system, assist with
queue marshalling, management of compliments, complaints, and
suggestions.
• Ensure good client relations strategies to minimize complaints received.
• Attend and participate at ad hoc- and scheduled meetings.
• Cleaning up data
• Check all gaps for ART & TB
Patient Admissions:
• Printing patient labels on PHCIS
• Archived folders & mark them on PHCIS.
• Filling, Retrieval and Sorting of folder
• Ensure effective and efficient implementation of all applicable policies,
procedures, and instructions.
• Ensure accurate and daily capturing on PHCIS/Tier.net/HECTIS and relevant
electronic systems, scanning of tally sheets.
• Attending to switchboard
• Pre draw appointment folders
• Headcount scanning
• Searching patients on Tier.net
• Patient Admission
• Maintain patient appointment System on PHCIS.
• Ensure clients are admitted According to the appointments System.
• Archiving and opening of folders for new pts.
• Attend to switchboard
• Admit, register, and discharge patients and handle all Patients enquiries
• Ensure correct management of Patients in Reception area and schedule
appointments.
• Ensure correct management of Patients Folders at Reception area and Folder
hygiene.