I have a great experience in maintaining database by entering new and updated customer and account information: - Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution. - Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format. - Maintains data entry requirements by following data program techniques and procedures. - Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data. - Tests customer and account system changes and upgrades by inputting new data; reviewing output. - Secures information by completing data base backups. - Maintains operations by following policies and procedures; reporting needed changes. - Maintains customer confidence and protects operations by keeping information confidential. - Contributes to team effort by accomplishing related results as needed.