Complete revamp of company's sales tracking database. (Used to determine commissions and estimate future performance of Sales Managers throughout 6 offices in California.) Developed and administer an AR Collections Contact Management database. Integrated with enterprise accounting software (MAS90, Best Software) and accessed by offices in Austin, Texas and Hayward, California. Developed Access database used for the reporting and tracking of operational activities. Provide management team with adhoc Financial/Sales/Operations activity reports as needed. Designed and Implemented a Wide Area Network(Frame-Relay, sDSL) across 6 geographical locations utilizing Cisco routers, including remote access using VPN, Citrix, Microsoft Terminal Server. Lead a Windows 2000 migration from NT (6 Servers, approx. 100 clients). Manage company helpdesk providing internal clients with Network, PC Hardware and Software, and Internet connectivity support. Developed IT strategy, budget,