Are you using Microsoft Dynamics 365 CRM but not getting the results you expected? Or planning to build internal business apps using Power Apps & Power Automate?
I help businesses design, customize, automate, and integrate their CRM and internal processes using Dynamics 365 and Microsoft Power Platform. My focus is on building scalable, clean, and business-friendly solutions that actually improve sales, service, and operations.
What I done in the past:
• Dynamics 365 CRM customization (Sales, Service, Field Service)
• Custom entities, fields, forms, views & dashboards
• Business Process Flows (Lead → Opportunity → Customer, Service & AMC processes)
• Power Apps (Canvas & Model-Driven Apps)
• Power Automate workflows (approvals, reminders, follow-ups, sync)
• Dataverse data modeling
• Integrations with websites, ERP, WhatsApp, and third-party tools
• Data migration from Excel or legacy CRM
• Performance tuning, bug fixing & CRM optimization
• User roles, security configuration, and permission setup
• Documentation & end-user training
Why work with me?
• 12+ years of experience in CRM & enterprise applications
• Strong understanding of sales and service business processes
• Clean architecture, secure integrations & scalable design
• Clear communication & regular progress updates
• Long-term support available
Ideal for:
• New CRM implementation
• Improving existing Dynamics 365 setup
• Automating sales or service workflows
• Integrating CRM with other systems
• Ongoing support & maintenance
If you share your requirements, I’ll review your setup and suggest the best approach before we start. Let’s build a CRM system that actually helps your team sell faster and serve better.