Elastix Certified Engineer, 14 years of hands-on experience supporting networks in corporate environments. Designing, deployment and troubleshooting IP PBXs(SIP trunks, provisioning devices,gateways, extensions, queues, IVR, trunks,IAX, voicemail,conferences rooms, calls management, in-bound and out-bound calls routing, CDR and reporting, PSTN (Analog and digital telephony) . Integration with CISCO UC solutions. Solid experience in provisioning Cisco, Polycom, Yealink, Grandstream phones. ATAS, and VoIP over WiFi.