Consultant with 18 years experience. Participated in major projects completed on time and within cost and quality expectations. Extensive experience in implementing new technologies, especially in the areas of collaborative work platforms (digital libraries and document management, email, instant messaging, virtual workplaces, portals, etc.) Ability to design and implement new collaborative work environments, introduction of new technologies within business processes, management of change processes, uncertainty and transition processes associated with implementation. High level of credibility in the organization and ability to organize and manage resources and actions to achieve management targets associated impact. Successful interpersonal relationships necessary to motivate teams in achieving goals and having friendly work environments.